It is a program that restarts your computer. It sounds like you may have a corrupted program on your computer that is causing the problem. This happens for many reasons . It happens most often during reloading of programs and may have happened at the factory. No way of knowing for sure.
I would suggest doing a systems restore. This should be already on your computer.
If you do not know how, contact your ISP or computer manufacturer and hey will instruct you on what to do. Your computer should me under warrantee and while it is this service should be free.
ANSWER:
Let's ask a few questions before we can isolate the issue. First, how long have you owned your computer? (Is it new? Have you had it for a few years? Have you been doing your updates as they come in?) Second, did you add new hardware? (if you did, was it a communications device? IE: network card, wireless card, modem.) And further, did you use a PCI slot that wasn't the last in the chain? (The very bottom of the board, or close to the video card?) And lastly, did you install a new memory stick?
Now, let's address each of these things.
The most current updates that can, and have regularly, caused the issue you describe are the service updates, or "service packs" for Windows XP Pro or Home. (Mostly SP2) The registry and MBR (Master Boot Record) are not re activated correctly due to a bad downloaded .EXE) In this case, there is only one thing to do. You must remove or uninstall the service pack. Both, SP2 and SP3 have an uninstall program, and it can be performed through the "Add/Remove" tab in the "Control Panel" Since the computer won't boot beyond the initial biOS start-up, then you will need to keep your finger at the ready to hit F8 so you can enter "safe mode" (pressing the F8 key on your keyboard repeatedly during the biOS startup.) If you are successful, then navigate your way to the Control Panel and then to the Add/Remove tab. simply remove the service pack, and reboot the computer. The original condition should be achieved at this point, and you can try to let the Update site try again, or, you could just go to the Microsoft website and download the service pack manually. Because of the length of the instructions, go to: Microsoft.com/kb/875350">http://support.Microsoft.com/kb/875350 Here you will find the instructions to help you remove the SP in several different ways. (I recommend you go straight to the last one since you can't boot into Windows.)
In summery, there are several things that could cause the issues you have described. Check each one, and see if any of the suggestions mentioned here, could be a resolution. At the last ends, take your computer to a qualified technician, and have them fix it for you.
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