Always act within your scope of practice.
Make certain that all staff have a clear understanding of what conduct is unlawful.
Provide in service training on what is meant by standard of care and professional conduct.
Do not make promises of a cure or recovery.
Trealt all patients with courtesy and respect. Unforunately, some patients tend to sue some people they do not like.
Avoid having patients spend more than 20 minutes in the waiting room. Explain the reason for any delays in treatment.
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