Which is the most effective way to discontinue service to an intoxicated customer?

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1161160

2026-03-03 17:10

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The most effective way to discontinue service to an intoxicated customer is to approach them calmly and respectfully, explaining your concerns for their safety and well-being. Offer to call a taxi or rideshare service to ensure they get home safely. It's important to maintain a friendly demeanor to avoid escalating the situation while adhering to your establishment's policies on responsible service. Document the interaction if necessary, for future reference.

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