What types of interpersonal skills are required when providing a service to all customers?

When providing service to customers, effective interpersonal skills include active listening, empathy, and clear communication. Active listening ensures that customers feel heard and understood, while empathy allows service providers to connect with customers on an emotional level, addressing their needs and concerns. Additionally, clear communication helps convey information accurately and effectively, fostering a positive interaction. Together, these skills enhance customer satisfaction and build long-lasting relationships.