What is the average markup on business phone systems?

A small business phone system will provide the core set of features you need but you also want to ensure compatibility with other equipment you already have.

You definitely want features such as voicemail, messaging on-hold, headsets and conferencing equipment. When determining additional features, you should examine how your phone system will be used. Try and limit your feature search and evaluation to only those options that will improve the work flow in the office.

Estimating costs for a complete new telephone system are very difficult. More reliable, expandable systems do tend to cost more per user up front - but the savings you will see in the long run make it worthwhile.

Key systems and hybrids can range from $350 to $1000 per user. For larger PBX systems prices start at around $800 per user, but can go up $1000 per user range. KSU-less systems generally cost between $130 and $225 per office telephone.