What is a guest assistant?

A guest assistant is typically a hospitality professional responsible for enhancing the experience of guests in hotels, restaurants, or events. They provide support by addressing inquiries, offering personalized services, and ensuring guest satisfaction. Their role often includes managing reservations, assisting with check-ins and check-outs, and resolving any issues that may arise during a guest's stay or visit. Overall, they play a crucial role in creating a welcoming and enjoyable environment for guests.