What helps customer relationship?

By being able to connect with customers in terms of meeting their expectations. For example, if a customer at a hair salon expects a good hair cut, you must be able to deliver such a expectations. As well, you should be able to make their experience at the hair salon enjoyable, so conversations about topics customers are interested in will also help. Of course there are many other ways to increase customer relationship, but as long as you are preforming to the customers expectations and connecting with them in a personal kind of way, they will come back, thus creating a customer relationship.