How would ICT improve efficiency in a workflow?

Information and Communication Technology (ICT) enhances workflow efficiency by streamlining communication and data management processes. It enables real-time collaboration among team members, reduces the time spent on manual tasks through automation, and provides access to data and resources from anywhere at any time. Additionally, ICT tools can facilitate better project tracking and reporting, leading to more informed decision-making and faster problem resolution. Overall, this leads to increased productivity and reduced operational costs.