When communicating risk what should be done to maintain trust if new information is not consistent with what you've said in the past?

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1093839

2026-03-24 19:45

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To maintain trust when new information contradicts previous statements, it's crucial to communicate transparently and acknowledge the change. Explain the reasons for the updated information, including any new evidence or insights that led to the revision. Encourage open dialogue by inviting questions, and reinforce your commitment to sharing accurate information as it becomes available. This approach helps to build credibility and demonstrate accountability.

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