Who is Hillary Scott's love in the need you now video?

In the "Need You Now" music video by Lady A (formerly Lady Antebellum), Hillary Scott's love interest is portrayed by actor and model, Jonathan Jackson. The video depicts a story of longing and heartache, showcasing Scott's character reaching out to her former lover as she grApples with feelings of loneliness and nostalgia. Their on-screen chemistry highlights the emotional weight of the song's themes.