What does dps manually forwarded dispo?

"DPS manually forwarded dispo" likely refers to a situation where a disposition (dispo) or status update related to a case or ticket is manually forwarded by a person or system in a Decision Processing System (DPS). This could involve transferring information about the outcome or resolution of a case to another department or individual for further action or record-keeping. The manual aspect suggests that this action was not automated and required human intervention.