If the car is being driven with the "city" setting selected and suddenly the steering goes heavy and a steering wheel symbol appears in the instrument cluster then the electric Power Steering has failed. If you stop and the ignition is switched off and then back on again the steering should recover until the next failure which may be minutes, hours or days apart. The best solution is to deselect "city" driving and drive on normal setting which may never fail but if it does then the answer is to get a new steering column with integrated power steering fitted but it is costly £700 to £800.
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