What is the meaning of delivered to broker as requested DHL?

In abnormal circumstances when DHL can't clear the shipment with customs due to high value, and If the recipient does not have any IEC License despite it is individual or company, a particular shipment can only be cleared under Non-IEC by delivering shipment to a third-party Customs broker after being authorised from recipient. Once it is authorised, DHL holds no responsibility on the shipment as it states "Delivered to broker".

After this, Recipient needs to take the DO(Delivery Order) from DHL, and go to the Airport Customs Cargo Office where the shipment is available on behalf of broker. Recipient is provided the Broker contact number by DHL, needs to contact the broker and should get it cleared from Customs on his/her own.... That is it...

If the recipient wants DHL to clear the shipment, needs to provide all documents required by DHL, as when DHL takes the responsibility of clearing it from Customs, and delivering the shipment at the recipient's door step... Good luck...