Need address to send eterna gold necklace to be repaired?

I called QVC and they told me to ship my ring for repairs to:

ETERNAGOLD

PO BOX 209004

TAMARAC, FL 33320

They gave me a phone number to call Eternagold (1-800-648-4768), however every time I called the line was busy. I hope this is some help to everyone who has purchased Eternagold jewelery.