All f the following are crm principles except?

There are a lot of different things that go into effective CRM. Some of the more common CRM principles are as follows:

1. Involve top management early.

2. Restructure employee compensation to reinforce your CRM priorities.

3. Manage cultural change and personnel issues carefully.

4. Concentrate on customer lifecycle value.

5. Push the project if you're serious about it.

6. Provide training and support, and plan for continuous growth.