They're not that hard. Pull the washer out and it's on the bottom of the tub. I can replace one in under 5 minutes. You may want to check if it's plugged with food, rag, or what have you before you replace it.
Get all your ducks in a row first, find the parts you think you will need (close to home) and rip it apart and see what the problem is. Some parts may be under warrant, but they're cheap so just fix it in one day.
I agree with the previous post. It's not that hard. No problem for a reasonably competent do-it-yourselfer.
Turn the breaker off. Remove the racks. Remove the washer arm assembly noting which way you had to unscrew things. Might be left hand. I forget.
Pull washer out. I laid it down on the door side. Detach all the electrical components from the pump/motor assembly. This was easy as most all things are keyed or slotted. They can be removed and reinstalled pretty easily. The drain pump (light blue) is removed counter-clockwise. Disconnect the discharge hose (red elbow). Remove the white sump tabs last noting which direction the hook side of them face. These are the white shim-like things that hold the assembly to the tub.
Stand the unit back up. The pump/motor assembly actually is removed up into the tub compartment. Put the new one in place. I had to fully disconnect the internal feed tube that runs along the back of the tub (just tabs) to get the internal rear feed cap to fit back together into the rear internal feed tube.
Lay the unit back down on the door side. Hook the everything back up. Install the white sump tabs. Run a test cycle and hope for the best.
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