What is the 4-40 Customer Service Representative License?

The 4-40 license is the required license to work as a Customer Service Representative in Florida. A 4-40 agent may answer questions about insurance, sell policies, collect premiums and perform general duties under the direction and guidance of a 2-20 General Lines Agent.

Salary varies, but typically a 4-40 agent earns in excess of $10-$12 per hour. The demand for agents is high.

The license may be obtained by either taking the Florida state licensing test, or by taking a designation course that excuses the student from taking the state test. The Registered Customer Service Representative Designation offered by the University of Central Florida, in Partnership with Florida Insurance University, is used by companies like State Farm, Allstate, Nationwide and IOA.

The course is a distance learning course that does excuse the student from the state exam.