What are examples of staffing tasks and activities that cannot or should not be simply delegated to a staffing information system for their conduct?

The text discussed a software program from the Resumix Corporation

which automates many staffing activities from scanning resumes and

identifying KSAOs to matching applicants with job openings and

posting job openings. Most of the staffing activities which a

program such as this can perform will be highly beneficial to

organizations in terms of efficiency. However, there are some

staffing activities which may not be appropriate for this type of

program to perform. One example might be the person/job matching

process which identifies a rank-ordered list of candidates. There

may be other factors which the person doing the hiring wants to

consider other than simply the KSAO match between the person and

job. Second, sending out job offer letters may not be an

appropriate task for an automated system to handle. When a job

offer is being made, it is critical for the organization to do

everything possible to make the job offer letter as attractive as

possible to the applicant so he/she will accept the job offer.

Also, if a company is going through downsizing, it would not be

appropriate to inform people that they are losing their jobs with a

"form letter."