What are some comcast problems?

Comcast doesn't have SOME problems, it has several. these are all from a personal experieince, stemming from a three month old problem

- Incompetent customer service, that cannot deliver on any promises.

- Poor internal record-keeping of information and data, as well as poor external communications of that data to authorized third parties.

- Bland, scripted answers to direct questions about their service.

- Second and third tier supports are virtually non-existant.

Sadly, the commercials that Comcast displays on television are farfetched tales of their Excellence. Put comcast to the test, and you may well find yourself locked in an endless series of telephone calls that go nowhere.