How can the use of information technology may sometimes harm a business performance?

The use of information technology can harm business performance through data breaches, which can lead to financial losses and damage to reputation. Over-reliance on technology may also result in operational inefficiencies if systems fail or become outdated. Additionally, poor implementation of IT solutions can create user frustration and reduce employee productivity. Lastly, technology can lead to increased competition, as businesses may struggle to keep up with rapid advancements and changing consumer expectations.