What is the conflict in thank you ma'am?

The conflict in the short story "Thank You, Ma'am" by Langston Hughes is both external and internal. The external conflict is between Mrs. Luella Bates Washington Jones and Roger, a young boy who attempts to steal her purse. The internal conflict is within Roger himself, as he grApples with feelings of guilt and shame for his actions. The story ultimately explores themes of forgiveness, redemption, and the transformative power of compassion.