What is a Jobcentre Plus ad-hoc interview?

Jobcentre Plus has to conduct various interviews at regular stages of a persons unemployment.. IE at new claims stage, 13 weeks, 6 months etc. These interviews are highlighted as being required by an internal computer system called Labour Market system (LMS). When a customer record is accessed, you can normally see if a formal time related interview is required. An Ad-Hoc interview is one where an adviser needs to see a customer but the interview is not a length of unemployment related one. It may be arranged to discussed a job vacancy, to discuss a change in personal circumstances or in some cases to offer a training course.