What is the difference between quality control and quality assurance in terms of ensuring the overall quality of a product or service?

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2026-03-24 17:50

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Quality control focuses on identifying defects in the final product or service through inspections and testing, while quality assurance involves implementing processes and procedures to prevent defects from occurring in the first place. In essence, quality control is reactive, while quality assurance is proactive in ensuring the overall quality of a product or service.

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