Is brightway insurance Company a reliable company What is their rating among insurance agencies?

An insurance "Agency" and an insurance "Company" are two wholly different things. An Insurance "Company" may have a rating depending on its domicile, but an insurance "Agency" is not expected to have a rating.

People are always wanting to know the rating of an insurer, the general public seems to think that it reflects customer satisfaction when nothing could be further from the truth. An insurers rating is based on it's available cash and assets in relation to it's exposure in the market place.

So, if a company pays out on few claims and over charges with high rates, then it will quite naturally have a higher rating than an insurer who does pay claims and provides the same coverage at lower rates because they are existing on a lower profit margin.