What role does the customer have during the project life cycle?

The customer first must identify the need or problem. some times the problem is identified quickly, as in a case of a disaster such as an earth quake or explosion. In other situation it may take months for a customer to clearly identify a need, gather data on the problem, and define certain requirements that must met by the person, project team, or contractor who will solve the problem.

Customer also signs an agreement or contract with the organisation or person who is ready to undertake the project.

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