What if your heat comes on but not the ac if you have an outdoor heat pump?

If your heat pump is providing heat but not cooling, it could be due to several issues. First, check the thermostat settings to ensure it is set to "cool" and the desired temperature is lower than the current room temperature. Additionally, inspect the air filter for clogs, as a dirty filter can restrict airflow. If these steps don't resolve the issue, it may indicate a refrigerant leak or a problem with the compressor, requiring professional service.