What do I do if I order something online and It's broken when I get it?

If you receive a broken item from an online order, first take clear photos of the damage for your records. Then, check the retailer's return or refund policy and contact their customer service as soon as possible to report the issue. Provide them with the necessary details, including your order number and photos, to facilitate a resolution, whether it be a replacement, refund, or exchange.