ITIL Which role should ensure that process documentation is current and available?

In ITIL, the Process Owner plays a crucial role in maintaining the quality and consistency of processes. This role is accountable for making sure that all process documentation is accurate, updated regularly, and accessible to everyone who needs it. The Process Owner also reviews process performance, identifies improvements, and ensures alignment with organizational goals.

Understanding such roles is an important part of the NovelVista’s ITIL 4 Foundation Certification, which helps professionals learn how ITIL processes work in real environments without being overly theoretical or promotional.