What is accidental booking?

Accidental booking refers to the unintended reservation of a service, such as a hotel room or flight, often resulting from user error during the booking process. This can happen due to misclicks, misunderstandings of terms, or confusing website interfaces. Many businesses have policies in place to address such situations, but customers may still face challenges in resolving these accidental bookings. Proper communication and user-friendly platforms can help minimize such occurrences.