Principles of TQM

Total Quality Management (TQM) is a comprehensive approach focused on improving organizational processes, products, and services through continuous quality enhancement. Key principles include customer focus, where understanding and meeting customer needs is paramount; total employee involvement, ensuring all employees are engaged in quality initiatives; and process-centered thinking, emphasizing the importance of optimizing processes to improve quality. Additionally, TQM relies on data-driven decision-making and continuous improvement to foster innovation and efficiency throughout the organization.