Formal communication are used when the matter is serious or important. you may not know the person that you are communicating with and you might want a written record. you will use formal communication in business when writing letters, attending interviews and important meetings. Informal communication are used by people when they are having a friendly converstion. examples are email, telephone or face-to-face conversations. Formal communication are used when the matter is serious or important. you may not know the person that you are communicating with and you might want a written record. you will use formal communication in business when writing letters, attending interviews and important meetings. Informal communication are used by people when they are having a friendly converstion. examples are email, telephone or face-to-face conversations.
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