How often should a program manager review product support integrator or product support provider performance?

A program manager should review product support integrator or product support provider performance at least quarterly to ensure alignment with project goals and service level agreements. More frequent reviews may be necessary during critical phases of a project or when performance issues arise. Regular assessments help identify areas for improvement, ensure accountability, and facilitate effective communication between stakeholders. Ultimately, the review frequency should align with the complexity of the project and the associated risks.