What is the first step of a supervisor should take in response to harassment complaint?

The first step a supervisor should take in response to a harassment complaint is to listen attentively and empathetically to the complainant, ensuring they feel heard and supported. It's crucial to document the details of the complaint accurately and maintain confidentiality. The supervisor should then inform the appropriate HR personnel or follow the organization’s established procedures for addressing harassment complaints. Prompt action is essential to ensure a safe and respectful workplace.