What does jollibee applies total quality management?

Jollibee applies Total Quality Management (TQM) by focusing on customer satisfaction, continuous improvement, and employee involvement. The company implements rigorous quality control measures to ensure consistent food quality and service standards across its outlets. Additionally, Jollibee fosters a culture of teamwork and innovation, encouraging employees to contribute ideas for enhancing operational efficiency and customer experience. This holistic approach helps Jollibee maintain its competitive edge in the fast-food industry.