May include agreed ways of working as well as formal policies and procedures. May include agreed ways of working as well as formal policies and procedures?

Agreed ways of working encompass the collaborative practices and norms established by a team or organization to facilitate effective communication and task execution. These may include shared expectations for collaboration, decision-making processes, and conflict resolution strategies. In addition, formal policies and procedures, such as compliance guidelines and operational protocols, provide a structured framework that ensures consistency and accountability across the organization. Together, these elements create a cohesive work environment that aligns individual efforts with organizational goals.