First check the battery, then check the starter solenoid by taking a peice of wire and touching the 12v pos. battery cable to the top of the starter where it goes in. It says in the manual to take it to a dealer because you have to take the starter apart to get to the solenoid... But i think it is the solenoid.... i had the same problem with my 1998 sportster XL 1200s. I took mine to a dealer.
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