Some examples of empathy statements include:
- "I'm so sorry for that inconvenience. Let me see what I can do for you today."
- "I'm so sorry that this happened and I will do my best to fix this situation"
- "I'm sorry to hear that. I'll definitely be able to help you with that today."
- "I'm so sorry that happened to you."
- "I'm sorry to hear that. I can imagine that must be frustrating."
- "I can understand that must make you feel upset and we will work toward fixing this situation for you."
- "I definitely know that could be frustrating. I can understand how you feel."
- "I can understand the times are very difficult, let's see what we can do for you today."
- "You must be feeling pretty frustrated."
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