To get reimbursed for a late UPS shipment, first check the UPS Service Guarantee policy to confirm the shipment qualifies for a refund. If it does, gather your shipment details, including tracking number and delivery date, and log into your UPS account or visit their website. You can then submit a refund request through the UPS Claims tool within 15 days of the missed delivery date. Be sure to follow up on your request if you don't receive a response within a reasonable timeframe.
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