How can you sucessfully communicate with and influence others?

Good reading: * Difficult Conversations - Stone,Patton, Heen * Magic Demistified (out of print and can get used on Amazon) * anything on Neuro-Linguistic Programming (NLP) google the topic We don't have to influence. People get influenced by the confidence you exhibit, honesty in talk and integrity. Do what you say and say what you do. There is a magnetism in transparent behaviour. When you tactfully influence people it is short lived.