What is level 2 fault finding?

Level 2 fault finding refers to a more advanced stage of troubleshooting, typically involving a deeper analysis of issues that could not be resolved at Level 1. At this level, technicians use specialized tools and techniques to diagnose complex problems, often requiring a comprehensive understanding of systems or equipment. It may involve examining detailed logs, running diagnostic tests, or replacing components to identify the root cause of the issue. This level of fault finding is essential for ensuring efficient repairs and minimizing downtime.