Answer:
Problem solving and decision-making are important skills for business and life. Problem-solving often involves decision-making, and decision-making is especially important for management and leadership. There are processes and techniques to improve decision-making and the quality of decisions. Decision-making is more natural to certain personalities, so these people should focus more on improving the quality of their decisions. People that are less natural decision-makers are often able to make quality assessments, but then need to be more decisive in acting upon the assessments made. Problem-solving and decision-making are closely linked, and each requires creativity in identifying and developing options, for which the brainstorming technique is particularly useful.
There are two techniques needed for a manager to solve the problem:
Analytical Skills
Problems Solving Skills
Analytical skills include the questioning and interviewing technique. The questioning includes Questionnaires, Yes/No sheets, etc while Interviewing includes Listening, speaking, by structured and unstructured interview.
Problem Solving skills include Brainstorming, negotiation with all level of employees in the organization.
Raja Kibria
Rawalpindi-Pakistan
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