What are the agencies or machinery for redressal of the grievances of consumer?

In India, the primary agencies for redressal of consumer grievances are the Consumer Redressal Forums, which operate at three levels: District, State, and National Commissions. Consumers can file complaints regarding unfair trade practices, defective goods, or inadequate services. Additionally, the Consumer Protection Act provides for alternative dispute resolution mechanisms, such as mediation and arbitration, to resolve issues efficiently. Consumers can also approach the National Consumer Helpline for guidance and support in filing complaints.