Processes deliver OUTPUTS. In other Words, what pops out of the end of a process is an output. For example in a recruitment process the output would be newly appointed staff. An OUTCOME is a level of performance, or achievement. It may be associated with the process, or the output. Outcomes imply quantification of performance. The newly appointed people may be: - capable, or incapable of performing their role (Competence vs. Requirements) - too many, or too few (Quantity) Processes deliver OUTPUTS. In other Words, what pops out of the end of a process is an output. For example in a recruitment process the output would be newly appointed staff. An OUTCOME is a level of performance, or achievement. It may be associated with the process, or the output. Outcomes imply quantification of performance. The newly appointed people may be: - capable, or incapable of performing their role (Competence vs. Requirements) - too many, or too few (Quantity)
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