Customer service starts with the first contact a customer has with your organisation and only ends when the customer is satisfied explain this statement?

This statement emphasizes that customer service is a continuous process that begins the moment a customer interacts with a company, whether through inquiries, purchases, or support. Every touchpoint contributes to the overall customer experience, shaping perceptions and expectations. The service journey concludes only when the customer feels their needs have been met and they are satisfied with the resolution. Therefore, consistent and attentive service throughout this journey is crucial for building loyalty and trust.