What is the use of reference models?

Reference models are used as standardized frameworks to facilitate understanding, design, and communication regarding complex systems or processes. They provide a common vocabulary and structure, allowing stakeholders to align their perspectives and ensure interoperability among different technologies and methodologies. By serving as a blueprint, reference models help in simplifying problem-solving, guiding development, and assessing system performance. Examples include the OSI model in networking and the ITIL framework in IT service management.