Why do you think Tri-State customers are so upset?

Tri-State customers are likely upset due to a combination of factors such as service disruptions, increased prices, or perceived poor customer service. Additionally, any recent changes in policies or practices that negatively impact their experience could contribute to their dissatisfaction. The overall lack of communication or transparency from the company may further exacerbate their frustration. These elements combined can lead to a significant erosion of trust and loyalty among customers.