What communication techniques will assist you in obtaining this information?

To obtain information effectively, active listening is crucial, as it ensures the speaker feels heard and valued, encouraging them to share more. Open-ended questions can facilitate deeper responses and provide insights beyond simple yes or no answers. Additionally, maintaining a non-judgmental and empathetic tone fosters trust, making the person more comfortable in sharing information. Lastly, summarizing or reflecting back what the speaker says can clarify understanding and demonstrate engagement.