If you want to really understand the behavior of people at work why do you need to focus on social structure?

Here is a little secret to understanding behavior and being a successful manager: It is actually the same as running a daycare center. If you pay attention, you will realize that the only real difference between an adult and a child is their height. The foundation of your personality (your personal blueprint to interpret the world and navigate through life) is fully developed in the first 5 years of your life. It is just more difficult to see in adults than it is with kids because adults have more experience in concealing it. Try it sometime. Pretend the group of adults at work are all 6 year olds. You will find that at the end of the day that the approach you followed to constructively resolve all of the issues with the adults would be the same approach you would have applied to a group of 6 year olds. lol