What is electronic governance?

Electronic governance, or e-governance, refers to the use of digital technologies and online platforms to enhance the delivery of government services, improve public administration, and engage citizens in the decision-making process. It aims to increase transparency, efficiency, and accessibility of government operations, enabling citizens to interact with government agencies more easily. By leveraging tools like websites, mobile apps, and social media, e-governance facilitates better communication and fosters greater accountability in public services.