Is the voip provider and softphone is same or different?

There are much differences between a VoIP provider and traditional telephone service providers. VoIP is Voice Over internet Protocol or Internet Platform. Usually, voip services are used in most of the large organizations and call centers, where they require reliability, stability and the most importantly calls at cheap rates.

VoIP services offers much more features than a traditional telephone service. One cannot call multiple users using the same PSTN line, but, if you opt for VoIP service, you can make upto 30 concurrent calls using the same line. Also, the advantage of VoIP services is that you can call PC to PC or PC to IP Phones or Soft Phones absolutely free, but calls done to the PSTN numbers or mobile phone numbers are charged accordingly.

The VoIP charges much less than a traditional phone networks, and organizations can save upto 80% on bills using VoIP services. Example of Soft Phones is Xlite or Eyebeam.

Using VoIP services you can held audio/video conferencing, organizations can raise upto 200 extensions, facilities such as voicemails, voice to email, Call Monitoring, Remote Call Pickup, Call Transfer/Waiting, Call Forwarding, etc... can be enjoyed using the VoIP services.